Ytel Webphone Demo & Config Generator

webphone-widget.ytel.com

Option 1: Login with Username & Password
Option 2: Login with Refresh Token

setPhoneStatus (Currently only on 2.10.7+)

                YtelWebphone.setPhoneStatus('offline');
YtelWebphone.setPhoneStatus('online');
YtelWebphone.setPhoneStatus('outbound_only');
              
Features
Phone
Phone dial pad and outbound call.
SMS
Video
Contacts
Live List
Agents Status
Voicemail
Recent Conversations
Workflow
Disposition
Play Audio
Agent Script
Show Incoming Call Popup Alert
Number Select Dropdown
Dropdown shows only when there is multi numbers assigned to user.
URL Pop
Allow to open url on call starts.
Demo Mode
Enable demo mode.
Break Code
Agent break code.
UI
Height
Empty to use default height.
Width
Empty to use default width.
Position X
Top Position of the drawer.
Webphone Anchor Left
Webphone show on left or right.
Show Feature Bar At Top
Show feature bar at top.
Settings
Show settings button.
Style
Primary Color
Primary color for the webphone. The following formats are supported: #nnn, #nnnnnn, rgb(), rgba().
Secondary Color
Secondary color for the webphone. The following formats are supported: #nnn, #nnnnnn, rgb(), rgba().
Debug
ENV
Version
Inbox Settings
Inbox Enable
Enable or disable the inbox feature.
Container ID
Container ID for the inbox widget.
Width
Width of the inbox widget.
Height
Height of the inbox widget.
Inbox Management
Start Conversation
Send SMS
Select Inbox
Default Inbox
Open/Close Conversation
View SMS
View Call
View Third Party Event
View RCS
View Voicemail
View Close Conversation
Audio Notification
Use Template
Example Config